Dive into the untold stories of dealership loaner cars and discover the intricate balance between customer satisfaction and financial management. From high-end clients to everyday drivers, this episode uncovers the often overlooked expenses and operational challenges faced by service managers. Hear firsthand accounts of customers who turn a temporary convenience into a costly ordeal, and learn about the innovative strategies dealerships use to manage these vehicles. This episode will make you rethink the simple act of borrowing a car and reveal the true cost of maintaining customer loyalty. Whether you're a car enthusiast or just curious about the behind-the-scenes workings of a dealership, "Loaner Car Chronicles" offers a compelling and eye-opening journey into the world of automotive service. Join our Journey:<ul><li>Share this episode with a friend</li><li>Click the plus to follow us on your podcast app and get automatic downloads of each episode</li><li>Rate and Review us on Apple Podcasts</li><li> Email us at <a href="mailto:Cindy@OnTheDriveTraining.com">Cindy@OnTheDriveTraining.com</a></li><li>LinkedIn:   <a href="https://www.linkedin.com/in/cindyatyourservice">Connect on Linkedin</a></li><li>Facebook:  <a href="https://www.facebook.com/profile.php?id=100064020915162">Join us on Facebook</a></li></ul> Host: Cindy Lawrence 713.299.2435 <a href="mailto:Cindy@OnTheDriveTraining.com">Cindy@OnTheDriveTraining.com</a> <a href="https://www.atyourservice-drive.com/">AtYourServcie-Drive.com </a>If You Need Fixed Ops Training…You Need Cindy!

Dive into the untold stories of dealership loaner cars and discover the intricate balance between customer satisfaction and financial management. From high-end clients to everyday drivers, this episode uncovers the often overlooked expenses and operational challenges faced by service managers. Hear firsthand accounts of customers who turn a temporary convenience into a costly ordeal, and learn about the innovative strategies dealerships use to manage these vehicles. This episode will make you...

Ep. 25 - Loaner Car Chronicles: The Hidden Cost of Convenience